Privacy Policy

Full-health release • Effective October 17, 2026

Together Brighter Days (Brighter Days) helps adult caregivers organize everyday care and health records. Accounts are for adults age 18 and older. Adults may manage information about children or dependent adults only with appropriate authority.

Information we process

We process your email address, authentication information and account identifiers to provide your account. We store information you choose to enter: care-profile names and relationships; conditions, allergies, medical history, clinician and emergency-contact details; medication names, doses, history and caregiver observations; goals, progress, services, routines, milestones, appointments, reminders, notes and resource links. You may upload documents and selected images, including health, school and household records. Provide only information you have authority to manage.

Feedback can include your message, the relevant screen, app version and account or household identifiers. Support email contains whatever you choose to send. Please do not send passwords or unnecessary health records.

Our hosting and email providers also process network and operational information, such as IP addresses, approximate location inferred from IP addresses, request metadata, account identifiers, delivery information and security logs, to deliver, secure and troubleshoot the service. We do not request GPS location. This operational processing is different from advertising tracking.

Purposes and providers

We use information to authenticate accounts, save and display your records and files, prepare care summaries, provide the features you request, respond to support and protect the service. Supabase provides authentication, hosted databases and private file storage. Resend provides transactional email delivery. Support email is handled through our Google Gmail account. Expo tooling is used to build the app, and Google Play distributes the Android app. These providers process information needed for their respective services; processing may occur outside your country.

Reminders are scheduled on your device through its notification features. The reviewed release does not register a remote push-notification token. Notification visibility depends on your device settings.

Advertising and disclosure

We do not sell or rent caregiver or health information. We do not use behavioral advertising or track you for advertising purposes. No advertising SDK or advertising-ID permission was identified in the reviewed release. Necessary hosting, email delivery and security diagnostics still occur.

Access to care records depends on household membership and person permissions. Shared household information may be visible to other authorized household members. We do not automatically send your family records to clinicians, schools or agencies. Authorized support staff can review submitted feedback and support requests. We may disclose information when required by law or necessary to address security incidents and protect people's rights.

Printing, exporting, saving or opening a document in another application can create copies outside Brighter Days. Those copies are controlled by you, the recipient or that application.

Retention and deletion

We retain saved records while needed to provide your active account, unless you delete them or request account deletion. Archiving a person is not permanent deletion. Eligible accounts can request permanent deletion in Account & Settings. Shared household or legacy ownership arrangements may require support so that another person's authorized information is not removed incorrectly.

You may also request deletion without the app at https://brighterdaysapp.com/delete-account/ or by emailing brighterdaysappsupport@gmail.com. We acknowledge deletion emails within 3 business days and complete verified requests within 30 calendar days. We may need to verify ownership. Where a shared-household, legal or security exception prevents complete deletion, we explain what remains, why and the applicable next steps or retention period.

Deletion removes applicable live account records and hosted files. A failed automated deletion must not be treated as completed; contact support if deletion reports a failure. Infrastructure backups, security records and necessary support correspondence may remain temporarily for recovery, security or legal purposes. Supabase's current Pro daily database backups have a 7-day retention window; database backups do not include uploaded file contents. This is not a 7-day promise for all provider logs or support email.

Separately held encrypted manual recovery archives do not currently have verified automatic expiry. Requests involving information in those archives require manual removal or replacement and confirmation by support. We do not promise a verified 30-day automatic expiry for these archives. Historical caches and copies already delivered outside the service cannot be described as instantly erased; support will explain any known limitation relevant to a request.

Security, choices and health boundaries

Hosted connections use HTTPS. Authentication and access controls restrict access to hosted records and private files. No system guarantees complete security. Protect your device and credentials. You can update and delete records within your permissions, control notification permissions and contact support about access, correction, deletion or privacy concerns.

Brighter Days is not a medical device and does not diagnose, treat, cure or prevent any medical condition. Consult a healthcare professional for medical advice, diagnosis or treatment. It does not calculate medication doses, recommend treatment or provide emergency response. Reminders must not be your only safeguard for time-sensitive care.

Depending on where you live, applicable law may provide additional rights concerning your information. We may verify that a requester is authorized before fulfilling a request. If a security incident occurs, we investigate and take appropriate steps, including notices required by applicable law. Material policy changes will have an updated effective date and additional notice when appropriate; materially different uses of previously collected sensitive information remain subject to any legally required notice or consent.

Privacy and support: brighterdaysappsupport@gmail.com. The app is provided under the Together Brighter Days name.